Your Privacy Is Our Responsibility

jt88 Privacy Policy

The security and privacy of your personal information at jt88 is our top priority. In this policy we clearly explain how your information is collected, used, and kept secure.

Last Updated: January 2026

This privacy policy applies to every member who uses the jt88 platform. By browsing our website or creating an account you agree to the terms of this policy. We are always committed to keeping your personal information secure and will never sell it to third parties without authorisation. If you have any questions, contact us at [email protected].

What types of information are collected

jt88 collects certain personal information in order to provide its services. We collect only the information necessary to operate our platform and improve our services.

1.1 Registration Information

When you create an account at jt88, we collect the following information:

  • Full name and date of birth
  • Email address and username
  • Bangladeshi mobile number (linked to bKash, Nagad, or Rocket)
  • Password (stored in encrypted form)
  • Preferred currency (Bangladeshi Taka / BDT)

1.2 Identity Verification Information (KYC)

To complete account verification and financial transactions we carry out an identity verification process (KYC). The following documents may be required:

  • National ID card (NID) or passport photo
  • Proof of address (utility bill or bank statement)
  • Proof of ownership of payment method

1.3 Financial Transaction Information

During deposits and withdrawals we store transaction details — including amount, time, method (bKash, Nagad, Rocket, or bank transfer), and transaction ID. This information is used to resolve any financial disputes and to comply with anti-money laundering policies.

1.4 Technical and Usage Information

When you use our website, we automatically collect certain information:

  • IP address and device type
  • Browser type and version
  • Page view history and session duration
  • Information collected through cookies and tracking technologies
  • Referral source (which page you came from)

jt88 never stores your password in plain text. All passwords are hashed using the industry-standard SHA-256 or higher encryption algorithm.

How your information is used

jt88 uses collected information only for specific purposes. We never use your information for unauthorised or irrelevant purposes.

2.1 Service Delivery and Account Management

  • Creating and verifying accounts and ensuring secure login
  • Processing deposits and withdrawals (minimum deposit ৳300, minimum withdrawal ৳800)
  • Providing bonus and promotional benefits
  • Tracking VIP programme benefits
  • Displaying gaming history and account balance

2.2 Security and Fraud Prevention

  • Detecting suspicious transactions or account activity
  • Complying with anti-money laundering (AML) policies
  • Preventing multiple accounts or bonus abuse
  • Preventing registration by users under 18 or outside the 21+ age limit

2.3 Customer Service Improvement

  • Providing 24/7 Bengali live chat support
  • Storing support ticket history
  • Resolving platform issues and improving service quality

2.4 Communication and Marketing

With your consent, jt88 may send you relevant promotional offers, bonus updates, and new game notifications. You can turn off marketing communications at any time from your account settings.

Information sharing and disclosure

jt88 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

3.1 Service Provider Partners

To operate our platform we work with certain trusted technology partners — such as payment processors (bKash, Nagad, Rocket), game software providers, and cybersecurity firms. These partners receive only the information necessary to carry out specific tasks and they are also bound by strict confidentiality agreements.

3.2 Legal Obligations

In the case of a court order, government directive, or lawful investigation process, we may be required to disclose relevant information to the authorities. Such disclosure is always carried out within the limits of applicable law.

3.3 Fraud and Crime Prevention

In cases of suspected cybercrime, financial fraud, or money laundering activity, jt88 reserves the right to assist the relevant investigating agencies.

jt88 never sells or leases your personal information to advertisers, data brokers, or any other commercial third parties.

Information security measures

jt88 has adopted industry-leading technical measures to ensure the security of your personal and financial information.

4.1 SSL Encryption

Our website is fully secured by SSL (Secure Socket Layer) encryption. Every piece of data transmitted between your browser and our server flows through an encrypted channel that is not accessible to third parties.

4.2 Data Storage Security

  • Sensitive information is stored in secure, encrypted databases
  • Server access is subject to strict authentication controls
  • Regular security audits and vulnerability assessments are conducted
  • Staff are given access only to the information they need (least-privilege principle)

4.3 Payment Security

All financial transactions carried out via bKash, Nagad, Rocket, and bank transfer are processed in accordance with PCI-DSS standards. Your card or mobile banking details are never stored in full on our servers.

4.4 Two-Factor Authentication

jt88 recommends using Two-Factor Authentication to strengthen account security. This keeps your account protected from unauthorised access.

Cookie Policy

The jt88 website uses cookies and similar tracking technologies to improve your browsing experience.

5.1 Types of Cookies

  • Essential cookies: Required for login sessions and security; the site does not function properly without them.
  • Functionality cookies: To remember your preferences (such as language settings).
  • Analytics cookies: Collect site statistics that help us improve our services.
  • Marketing cookies: To show you relevant offers based on your preferences (subject to your consent).

5.2 Cookie Controls

You can disable or delete cookies at any time by going to your browser settings. However, disabling essential cookies may limit some features of the site.

Data retention and deletion policy

jt88 does not keep your personal information beyond what is necessary. However, certain information must be retained for a specified period for legal or regulatory reasons.

6.1 Active Account Information

All relevant information is retained while your account is active. Even after an account is closed, records of financial transactions are retained for a minimum of five years due to legal and anti-money laundering requirements.

6.2 After Account Closure

When you request account closure, jt88 will delete or anonymise information that is not legally required to be retained as quickly as possible. Your email address and identity verification documents will be permanently deleted as soon as reasonably practicable.

6.3 Data Deletion Requests

You can send a data deletion request by emailing [email protected]. We will arrange to remove information not subject to legal obligations as soon as possible.

Your rights

Every user registered at jt88 holds the following rights over their personal information:

7.1 Right to Access Information

You may request details of the information jt88 holds about you at any time. We will provide that information to you within 30 business days.

7.2 Right to Correct Information

If any information in your account is incorrect or out of date, you may request a correction. Some information can be changed directly in account settings; for other changes you may need to contact support.

7.3 Right to Object to Processing

You have the right to object to your information being used for marketing or personalised content. You can withdraw this consent through account settings or via [email protected].

7.4 Right to Close Account

You may request permanent closure of your jt88 account at any time. The account closure process will be completed after all outstanding balance has been withdrawn.

Protection of minors

jt88 is intended solely for those aged 21 and above. We do not intentionally collect any information from persons under 21. We verify age during the registration process and accounts belonging to minors are closed immediately.

If there is reason to suspect that a minor has been using our platform, parents or guardians should contact [email protected]. We will take immediate action.

Changes to the Privacy Policy

jt88 may update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:

  • Displaying a notice on the main page of the website
  • Sending an update notice to your registered email
  • Changing the "Last Updated" date at the top of this page

If you continue to use the jt88 platform after the changes, you will be considered to have given your consent to the updated policy. We therefore recommend reviewing this page regularly.

Contact and complaints resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. jt88 gives the highest priority to all privacy-related requests.

Email Support

Send any privacy-related requests to:

[email protected]

We will respond within 2-3 business days.

Live Chat Support

For immediate assistance:

24/7 Bengali Live Chat

Contact us at any time — we are always available.

jt88 takes all privacy complaints seriously. We are committed to providing an adequate response within 30 business days of receiving your complaint.